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5 Reasons Why AI-based Digital Care is the Future of Customer SERVICE

Enterprise adoption of artificial intelligence is on the rise. With the industry expecting to grow to $52.2 billion by the year 2021, forward-thinking organizations are now using machine learning and AI-based digital care solutions to provide better customer service experiences for their customers. For organizations evaluating how they can use AI to leave lasting impressions on their customers, cut costs, and drive revenue, we created a report explaining the top 5 reasons why AI-based digital care is the future of customer service.