Welcome to the new Wysdom.AI

 
 

Welcome

to the new Wysdom

Wysdom.AI, formerly known as CrowdCare, is capitalizing on the growth and recognition of its industry-leading cognitive care solution in its comprehensive rebrand of company messaging and brand. Wysdom, a pioneer in artificial intelligence-based digital care powers the multi-platform support for global enterprise clients like British Telecom (UK), Virgin Mobile and C Spire (US), Digicel (South America), Fido, and Rogers (Canada). 

 
 

Feature 1

Wysdom helps enterprise customers empower their customers, lets them choose the channels (online chat, and in-app, in English, French, and Spanish) and platforms (Facebook Messenger, Twitter, WhatsApp and other social channels) on which they receive support and eliminates superficial limits such as business hours or phone requirements. All the while, Wysdom learns from its interactions in support, constantly adding new questions and answers to its corpus - Wysdom grows alongside your business and support channels. 


Feature 2

With a robust corpus building program (which already boasts 120,000 telecom-industry specific questions) and 97.5% precision rate in language processing, clients implementing Wysdom have seen a 68% containment rate on customer inquiries.


Feature 3

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